frequently asked...

Our FAQ's answered

Here you can find the answers to the most asked questions. If your specific question is not available, please contact us by using the contact-form.

Can I pay with my creditcard?

Paying with your creditcard is possible in Paypal. Choose the option"continue as a guest" for Express Digital Goods or "Pay using your credit or debit card" for a subscription on the inlog-screen during the payment procedure.

What are the supported files in Pixlcodr?

The supported files are: .bmp, .gif, .jpg, .png, .psd. It is also possible to upload files with a transparant background i.e. a 32-bits .png or a 32-bits .psd-file.

What are the restrictions on the file-sizes?

The restrictions are: max. width is 600px; the max. file-size is 200 kB; the resolution of the file must be 72 dpi.

What's the best practice for uploading a file?

Best practice is: upload a 24-bits .png. Keep also in mind that the converted file must not be too big. Try to keep the converted file at a maximum of 50 kB.

What are the supported mailclients?

The supported mailclients are: iOS Devices, Apple Mail, Android, AOL Mail, Outlook, Yahoo Mail, Windows Live, Gmail, Thunderbird.

Are there any known issues concerning the image-to-table technique?

There are just a few issues. Read them here: http://www.pixlcodr.com/known-issues

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